We are committed to improving the lifestyles of our clients by building strong, lasting relationships by providing a management service that not only maintains their assets but improves the value of that asset.

About Us

Established in 1994 by Danielle Hastings. The Complete Picture was originally established as a Landscape Design service with its direction in plans that reflected the client requirements combined with creative solutions and practical applications.

 

The advancement towards Body Corporate Management commenced in 1998. Since that time, The Complete Picture, now known as TCP Owners Corporation Management Services and its Principal Danielle Hastings faced many changes and grew by developing and gathering a wide range of appropriate skills and experience. This with the assistance and advise of professional experienced staff made an easy transition, incorporating systems that reflected the industry, adopting new regulations and adhering to statutory requirements.

 

Our Company Philosophy

Our Charter is to provide our clients with excellent and cost effective Owner Corporation Management services.

 

We believe in building strong, lasting relationships with our clients by listening to and understanding their needs before providing prompt, professional and compassionate responses and always acting morally, ethically and legally.

 

Our Commitment to our clients is to meet their needs now and in the future by ensuring that the expertise and competencies of our Management Team is continuously upgraded by education and training opportunities.

 

To be Solutions orientated, by applying the concept of pooling the expertise of quality staff and tradesmen ,excellent service with personal attention and advanced technology together.

 

Our Core Values

  • To Assist our Customers is Paramount
  • Provide value for Money
  • To Strive for Excellence in Service
  • To Exhibit Professionalism in all our dealings with clients
  • Dedication to achieve a High Standard of work
  • Continuous Pursuit Of Improvement for all members Always respecting the rights of the individuals